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JEWELLERY CARE

Plating and Tarnishing

Plating rubbing off or tarnishing is a natural part of wear and tear, and is not considered a manufacturing fault. Different skin acidity levels and how the product is worn/stored will influence the life of our products.

Silver tarnishes in air, particularly in hot and humid weather.

Storage and Care

Air, perfume, chlorinated or salt water and household cleaning products can all damage or tarnish your silver jewellery. When not in use, store your jewellery in a box/ pouch such as the original packaging to avoid damage to the item. Keep all jewellery dry at all times. Do not place next to heater, window, air conditioner or in the bathroom. Please avoid storing your jewellery in damp and hot conditions as this can cause silver and gold plating to discolour and tarnish. Never wear your jewellery whilst swimming or bathing, washing up, cleaning or using chemicals, performing sports or heavy-duty activities. Always put your jewellery on last when getting ready to avoid contact with chemicals found in perfume, hair and beauty products etc. Skin and hair products such as body lotions, perfumes and creams can react adversely with jewellery causing precious metals to tarnish and/or erode Jewellery should be taken off before bed. We generally recommend using a silver polishing cloth once a week to wipe the surface of your jewellery to remove light tarnish. Use gentle pressure taking care not to wipe too hard on plated items to avoid faded plating. We do not take any responsibility if the item is over cleaned and plating has faded.

 

Wear and Tear

All our pieces are crafted using 925 sterling silver and gold pieces are plated using 14 carat gold or rose gold.
Please note that traces of wear and tear (e.g. scratches) are more visible on items which have larger polished silver or gold surfaces as on other items. These can occur even after a short time. External influences like scratches and tarnishing are normal signs of wear and tear and are not material faults.

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